FAQ

Answers to the questions we hear most about our products, orders, and subscriptions. Can't find what you're looking for? Contact us and we'll help.

Our Products

What makes Earth & Eve different from other perimenopause supplements?

We're built around plant forward ingredients and a marine mineral base (Aquamin® sea minerals) plus bioavailable, purposefully chosen nutrient forms. Every formula is clinically thoughtful, not ingredient-stuffed, and designed specifically for the perimenopause years as a 24-Hour System.

What's in the Perimenopause Multivitamin?

A marine mineral base (Aquamin®), bioavailable B vitamins (methylated B12, B6 P-5-P, folate L-5-MTHF), chelated zinc and selenium, vegan D3 and K2 (MK-7), and targeted botanicals including ashwagandha, sage, and bladderwrack. See the full Supplement Facts panel on the product page.

What's in the Perimenopause Sleep Support, and does it contain melatonin?

Our Sleep Support is melatonin-free. It's built on magnolia bark (98% honokiol), L-theanine, lemon balm, California poppy, and Aquamin® marine magnesium — a botanical and mineral approach rather than a hormone-based one.

What does "Earth & Eve Proprietary Blend" mean on the label?

A proprietary blend is a combination of ingredients listed together on the Supplement Facts label. We identify every ingredient in the blend and disclose its total weight per serving, while keeping individual ingredient amounts confidential to protect our proprietary formula, developed exclusively for Earth & Eve.

Are Earth & Eve supplements third-party tested?

Yes. Every batch is third-party tested for purity and potency. Our products are also tested for all heavy metals and adhere to the industry standards and government regulations of acceptable levels of elements in the ingredients. All our products are designed and manufactured in the USA in an FDA-registered and GMP-certified facility. Our products contain natural ingredients that are non-GMO and made following rigorous quality controls.

Is the Ascorbyl Palmitate in your formulas Non-GMO?

Yes. Ascorbyl Palmitate (a fat-soluble form of Vitamin C used as an antioxidant) is Non-GMO in every Earth & Eve formula — it is not sourced from GMO corn. If you have questions about the sourcing of a specific ingredient, contact us and we're happy to share more detail.

Are your supplements vegan and gluten-free?

Both formulas are formulated without gluten, and are vegan-friendly (plant-based D3 from phytosterols, no animal-derived calcium). Check the full ingredient list on each product page for any personal sensitivities.

Where are Earth & Eve supplements made?

All of our products are manufactured in the USA in a cGMP-certified facility.

What is Aquamin®, and why is it in your formulas?

Aquamin® is a marine multi-mineral complex derived from red algae — a marine plant, not shellfish, so it's shellfish-free. It's studied for bone health and forms the mineral foundation of both our Multivitamin and Sleep Support formulas.

How to Use

How do I take the Perimenopause Multivitamin?

2 capsules in the morning with food and 2 capsules in the evening with food.

How do I take Sleep Support?

30–60 minutes before bed. We recommend starting with 1 capsule to assess comfort, then increasing to the full 2-capsule serving as desired or as directed by a healthcare professional.

Can I take both products together?

Yes — they're designed as a matched AM/PM system: the Multivitamin for daytime foundational support, Sleep Support in the evening. Together they make up our 24-Hour System.

When should I start taking a perimenopause multivitamin?

Many women begin supporting their nutrition proactively as hormonal shifts begin, often in their late 30s to 40s. As with any supplement, talk to your healthcare provider about what's right for you.

What if I miss a dose?

Simply resume your normal routine at the next scheduled dose. There's no need to double up.

Safety & Precautions

Are Earth & Eve supplements safe to take?

Providing you with a quality product is our highest priority, so we make sure that all of our supplements are made in GMP-certified facilities. All raw materials that we use are qualified by their manufacturers and testing is carried out for identity and contaminants and also purity and potency to ensure we work with only the highest quality ingredients. As with any supplement, consult your healthcare provider before use if you are pregnant, nursing, taking medication, or have an existing medical condition of any kind.

Should I talk to my doctor before starting?

We recommend it, especially if you're pregnant, nursing, taking medication, or managing a health condition. Your healthcare provider can advise on what's right for your individual needs.

Is the marine mineral base safe with a shellfish allergy, or if I'm watching my iodine intake?

Aquamin® is derived from red algae — a marine plant, not shellfish — so it's shellfish-free. Our Multivitamin does contain iodine from Aquamin and bladderwrack. If you're managing a thyroid condition or watching your iodine intake, talk to your healthcare provider before use.

How should I store my supplements?

Store in a cool, dry place, away from direct sunlight, and keep out of reach of children.

Can I take these if I'm pregnant or nursing?

Consult your healthcare provider before use if you are pregnant, nursing, taking medication, or have an existing medical condition of any kind.

Orders & Shipping

How long does shipping take?

The Perimenopause Multivitamin and Sleep Support are purchased through Amazon, so shipping follows Amazon's own timelines: Prime members typically receive orders within 1–2 business days, and standard (non-Prime) delivery usually arrives within 3–5 business days. You can track your order anytime from the Your Orders section in your Amazon account.

The 24-Hour System bundle is purchased directly through our site. Those orders are typically processed within 1–2 business days, and you'll receive tracking information by email as soon as your order ships.

Do you offer free shipping?

On Amazon, shipping follows Amazon's own thresholds and Prime benefits. On our site, we offer free shipping on all U.S. orders over $45, including the 24-Hour System bundle.

How can I track my order?

For the Perimenopause Multivitamin or Sleep Support, you can track your order from the Your Orders section within your Amazon account.

For a 24-Hour System bundle ordered on our site, you'll receive a shipping confirmation email with a tracking link as soon as it ships — check your spam folder or contact us if you can't find it.

Do you ship internationally?

Availability depends on where you shop: Amazon's international shipping options apply to the Multivitamin and Sleep Support, while our site currently ships within the United States for the 24-Hour System bundle. We're evaluating international availability for the future — sign up for our newsletter to be the first to know.

Subscriptions

How does Subscribe & Save work?

The Perimenopause Multivitamin and Sleep Support are both enrolled in Amazon Subscribe & Save — choose it at checkout on Amazon to receive your order automatically on the schedule you choose, at a discount. No commitment required.

Can I cancel or pause my subscription anytime?

Yes. Manage, pause, or cancel your Subscribe & Save subscription anytime from Your Subscribe & Save Items in your Amazon account — no fees and no need to contact us.

How do I change my subscription frequency?

Log in to your Amazon account and visit Your Subscribe & Save Items to adjust your delivery frequency, swap products, or update your next order date at any time.

Returns & Refunds

What is your return policy?

The Perimenopause Multivitamin and Sleep Support are fulfilled through Amazon, so returns follow Amazon's standard return policy: most items can be returned within 30 days of delivery for a full refund through Amazon's Return Center — no need to contact us directly.

If you purchased the 24-Hour System bundle directly through our site, contact us within 30 days of delivery if you are not satisfied for a full refund on your first order.

How do I start a return for the 24-Hour System bundle?

Email us at operations@myearthandeve.com with:

  • Order number
  • Item(s) you want to return
  • Reason for return (optional but appreciated)

Once your return is received:

  • Refund method: Approved refunds are issued to the original payment method.
  • Processing time: Please allow 5–10 business days for your bank/card issuer to post the refund after we process it.
  • Shipping/handling: Original shipping fees are non-refundable, except when the return is due to our error (wrong item, damaged, etc.).
My order arrived damaged, defective, or incorrect — what do I do?

For the Multivitamin or Sleep Support, start a return or replacement from Your Orders in your Amazon account, or contact Amazon Customer Service.

For a 24-Hour System bundle ordered on our site, contact us within 7 days of delivery at operations@myearthandeve.com with:

  • Order number
  • Photo(s) of the item and shipping packaging

We'll provide a replacement or refund at no additional cost once the issue is confirmed.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.